Wednesday, December 2, 2009

Adobe Photoshop Elements and Network Homes

If you are using Network Home Redirector  to redirect items that don't work so well with Network Homes on an OSX Server and you are using Adobe Photoshop Elements, you will have an issue with the Adobe Bridge software.

If you are using NHR and Elements (at least I have seen this on version 6 and 8) then Adobe Bridge will not launch.  This is because the /Users/~/Library/Application Support/Adobe folder is redirected to tmp because Adobe Reader 9 doesn't work with Network Homes.  Adobe Reader just won't launch, so that Adobe folder needs to be redirected.  However, if the Adobe folder is redirected then Adobe Bridge doesn't work.  

Solution:  I don't really have one, in my environment only mobile users (with an account on the local workstation that syncs to the server) uses Adobe Photoshop Elements, so I don't redirect the ~/Library/Application Support/Adobe folder.  But, at least you will know where to look for the problem with Adobe Bridge.  

This was verified with client OS 10.5.7, 10.5.8, 10.6.1 and 10.6.2.  Also with Adobe Photoshop Elements 6 and 8 for the mac.  

Adobe Photoshop Elements 6 or 8 for the Mac not working

Problems displayed:
  • Adobe Photoshop Elements 6 won't open any files.
  • Adobe Photoshop Elements 8 will launch the first time after installation but force quits every other time.
Cause of Problem:
  • If AVerVision is installed to support the AVerVision Document cameras, then these two version of Adobe are affected.
Remove AverVision on the computer.  Delete these three files: 
  • /Macintosh HD/Applications/AVerVision 2 
  • /Macintosh HD/Library/QuickTime/AVerVDig.component 
  • /Macintosh HD/Library/Image Capture/TWAIN Data Sources/AVerVision.ds 
  • /Macintosh HD/Users/The user that is going to use the program/Library/Application Support/Adobe 


Thursday, April 23, 2009

NETA 2009 Ask the Mac Expert

Below are the documents that were referenced during NETA 2009's Ask the Mac Experts session:

Tuesday, January 13, 2009

10.5 Client Removing Computer Plist

Run this command if:

The client that is bound to and OSX server (via Directory Utility).
The computer is in a computer group on the server.
The computer is suppose to receive preferences from this computer group.  

Example, you are controlling the login window to show the name of the company or school.  If the computer isn't showing this information and the computer is in the computer group, then run the following command.  

rm -rf /var/db/dslocal/nodes/Default/computers/
  (this removes the plist that is affecting the computer)
shutdown -r now 
  (this will just restart the computer)

These commands can be run via the Unix command option in Apple's Remote Desktop.