Friday, September 5, 2008

Office 2008 receiving blank pages when launching documents.

This solution is intended for large deployments of Office 2008.  For a home user, just throw away any of the files mentioned and they will be recreated the next time you launch any of the Office 2008 applications.  However, if you are managing hundreds/thousands of machines, this is how you can handle it.  

I use NHR to redirect....  (NHR can be downloaded from: http://jochsner.dyndns.org/scripts/NHR.html)
~/Library/Application Support/Microsoft
~/Library/Preferences/Microsoft
~/Documents/Microsoft User Data

I use WorkGroup Manager to control....
~/Library/Preferences/com.microsoft.Excel.plist
~/Library/Preferences/com.microsoft.Word.plist
~/Library/Preferences/com.microsoft.PowerPoint.plist
~/Library/Preferences/com.microsoft.office.plist


Even with doing these redirects I had a few users with this blank page problem.  I went into the ~/Library/Preferences folder and removed any com.microsoft preference (there were about ten of them from when the user used Office 2004f) and the com.Office preference file.

When I logged out and logged back in again, I haven't had the problem again on the user.

1 comment:

Unknown said...

Are you using NHR on your 10.5 clients as well?